Question 1

Why should I choose a house call vet?

Accepted Answer

House call veterinarians reduce the stress of seeking veterinary care by providing it in the comfort of your and your pet's home.

Question 2

What forms of payment do you accept?

Accepted Answer

We accept cash, check (must provide valid driver's license number), debit/credit cards (MasterCard, Visa, Discover and American Express), and Care Credit.

Please note: a surcharge may apply to credit and debit card transactions

Question 3

What animals do you treat?

Accepted Answer

We treat most animals, including dogs, cats, horses, cows, small ruminants, chickens and pocket pets. We do NOT treat monkeys, snakes, exotic birds or wildlife that require permits to own. However, we disclose that we are not experts or board-certified in exotic animal species. We reserve the right to leave an appointment if we determine a risk to ourselves or your pet. You may view our list of services here.

Question 4

How does a house call work?

Accepted Answer

To make an appointment or request a euthanasia, first you must call or text us. From there, we will contact your previous veterinarian to obtain and review your pet's records. Once we receive your pet's information, we will determine if our practice suits your needs. We will work with you schedule to determine the best day and time and send you an estimated time of arrival. On the day of your appointment, we will provide services within or outside your home. We ask that any animals being seen are placed in an enclosed space in order to maintain efficiency. We reserve the right to leave the appointment if animals are not contained. Following the appointment, each pet seen will be given a personalized health report card.

Question 5

Are there additional fees associated with a house call?

Accepted Answer

Our prices tend to be higher than brick-and-mortar practices due to travel time, fuel costs and extra time spent with each animal.

Question 6

My pet gets nervous when approached by someone new. How do you attempt to make my pet more comfortable?

Accepted Answer

When making your appointment, we may suggest that the first visit be a "get-to-know-you" visit. During that visit, we will talk with you about how to best provide for your needs while only having positive interactions with your pet through toys or treats. We would delay any vaccinations or other potentially negative experiences for a following visit. Additionally, we commonly recommend oral anti-anxiety or sedation medications to be given prior to the visit and/or sedation upon our arrival to facilitate the least stressful visit possible."

Question 7

Do you offer all the services that a brick-and-mortar practice can provide?

Accepted Answer

We do not provide emergency/urgent care, radiology, or hospitalization. However, if we deem these services needed, we can recommend other local clinics that do. At this time, we are unable to provide surgery and dentistry in a mobile setting, but we do provide it to current clients/patients a couple of days a month at Animal Care Center at Carter's Creek. In the future, we plan to have a mobile surgical suite in order to provide these services and more.

Question 8

How does your estimated time of arrival work?

Accepted Answer

We give you a window of when we will arrive at your home. Sometimes previous appointments or travel may not go as planned. Once we determine a more accurate time of arrival, we will give you a text or call notice.

Question 9

Where do you travel to provide house call services?

Accepted Answer

We generally serve cities in Middle Tennessee, including Mt. Pleasant, Columbia, Hampshire, Summertown and other surrounding areas. See the service area map on the Contact page.

Frequently asked questions