Frequently asked questions
We treat most animals, including dogs, cats, horses, cows, small ruminants, chickens and pocket pets. We do NOT treat monkeys, snakes, exotic birds or wildlife that require permits to own. However, we disclose that we are not experts or board-certified in exotic animal species. We reserve the right to leave an appointment if we determine a risk to ourselves or your pet. You may view our list of services here.
First you must request an appointment online or by calling us. For Euthanasia requests, complete this form. From there, we will contact your previous veterinarian to obtain and review your pet's records. Once we receive your pet's information, we will determine if our practice suits your needs. We will work with you schedule to determine the best day and time and send you an estimated time of arrival. On the day of your appointment, we will provide services within or outside your home. We ask that any animals being seen are placed in an enclosed space in order to maintain efficiency. We reserve the right to leave the appointment if animals are not contained. Following the appointment, each pet seen will be given a personalized health report card.
When making your appointment, we may suggest that the first visit be a "get-to-know-you" visit. During that visit, we will talk with you about how to best provide for your needs while only having positive interactions with your pet through toys or treats. We would delay any vaccinations or other potentially negative experiences for a following visit.